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Shipping & Returns

Shipping
 
Queensland-  New South Wales - ACT - Victoria - South Australia

We despatch daily using a national network of couriers.

If you want delivery to a home address or premises that is not open or attended all day in regular business hours Monday - Friday then you will need to leave instructions to leave goods. An Authority To Leave is required in these circumstances.

For Shipping to Western Australia - Northern Territory - Tasmania

*Remote & Regional Areas

Ultima Direct reserves the right to contact the customer and request additional freight charges should the order contain large BIG and BULKY items or the delivery address or delivery requirements are not standard.

We use reliable courier services with tracking facilities so customers can monitor their order from dispatch to delivery.

Products are not available for purchase outside Australia

Returns

Ultima Direct handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.